Direct Cover

The best service plan for the best equipment

Direct Cover is the service that will allow you to enjoy the best entertainment we offer and also give you peace of mind. This coverage plan is optional and protects customers from unexpected inconveniences.

  • The DIRECTV receiver is stolen
  • The DIRECTV receiver fails to function properly
  • Special technical service visits are requested

Direct Cover Benefits:

Replacement of decoders: should your decoders fail to function due to manufacturer’s defects or through the course of normal wear and tear, they will be replaced at no extra cost to you.

Replacement of decoders: should your decoders be stolen, they will be replaced at no extra cost to you once a report has been made to the authorities and a copy of this report submitted to DIRECTV.

Replacement of remote control: should your remote control fail to function, due to manufacturer’s defects or through the course of normal wear and tear, it will be replaced at no cost to you.

Technical visits: once a service report is made, our technicians will conduct a visit to address any issues with your DIRECTV equipment at no additional cost to you.

DIRECT COVER subscribers pay a minimal monthly cost per receiver for this protection plan.